Troubleshooting

Important information for Windows
On older Windows PCs Plopp can run very slowly. This problem is likely due to an old graphic's card. As such, always try to use the current drivers. During installation the 3D settings are set to use DirectX. With a newer computer it is better to use OpenGL. Plopp can be switched to OpenGL simply by running "Program Files" "Plopp" "Use OpenGL" from the start menu. This can be canceled by running "Program Files" "Plopp" "Use DirectX". These settings only need to be adjusted once.

 

Monitor settings
WIN In order to play Plopp, first set your colours to 16 Bit colour, 32 Bit would be better if possible. 24 Bit colour is not supported. The colour settings on your PC can be changed from the start menu at "Control" "Panels" "Display" "Settings".
MAC In order to play Plopp, you need at least thousands of colours, but millions looks better. The colour settings on your Mac can be changed by going to "Displays" in the System Preferences.

 

Plopp photos
WIN When you make a photo of your painting, it will be saved to your picture folder. You can find the folder in the start menu at "My Documents" "My Pictures" "Plopp".
MAC When you make a photo of your painting, it will be saved to your picture folder. While in the finder go to "Macintosh HD" "Users" Home Folder and open the "Pictures" folder. Inside, you can find your pictures in a folder called "Plopp".

 

Set a picture as desktop wallpaper
WIN You can set your world as a desktop wallpaper. If you don't want to have a Plopp wallpaper any more, you can change it at "Control panels" "Displays" "Desktop".
MAC You can set your world as a desktop wallpaper. If you don't want to have a Plopp wallpaper any more, you change it in the system preferences under "Desktop and Screen Saver".

 

Planet Plopp gallery
When you have an internet connection, you can display your pictures on the online Planet Plopp gallery. Be warned that you may have to wait a couple days for your pictures to appear in the gallery. You can find current displays and competitions at www.planet-plopp.com

 

Restore Pre-made Paintings
WIN In order to restore the included pre-made paintings, go to your personal Plopp folder at "My Computer" "Local Disk (C:)" "Documents and Settings" Your Username "Application Data" "Plopp1.2" and delete "storage.seg". After deleting this file you have to enter the Serial Number next time you start Plopp. The folder "Application Data" may sometimes be invisible. To see it you need to right click on the folder, choose "Properties", and un-check the "Hidden" box. It will take a while longer to load Plopp next time you open it, and the pre-made paintings will be available.
Please don't move the folder around, or Plipp will be unable to find any figures or worlds that you painted! If it still does not work, you must delete your personal Plopp folder. The next time you start Plopp, after entering the Serial Number a new Plopp folder will be created with all the pre-made paintings available.
MAC In order to restore the included pre-made paintings, go to your personal Plopp folder on the hard-drive. Open the finder and go to "Macintosh HD" "Users" Home Folder "Library" "Application Support" "Plopp1.2" and delete "storage.seg". After deleting this file you have to enter the Serial Number next time you start Plopp. It will take a while longer to load Plopp next time you open it, and the pre-made paintings will be available.
Please don't move the folder around, or Plipp will be unable to find any figures or worlds that you painted! If it still does not work, you must pull your personal Plopp folder into the trash can as described in "Uninstall process". The next time you start Plopp, after entering the Serial Number a new Plopp folder will be created with all the pre-made paintings available.